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25/09/2025
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Digital

AI is making Philippine call center work more efficient, for better and worse

30/11/202430/11/2024 - Leave a Comment

“Thank you for calling. … You’re speaking with Renzo. This call may be recorded for — uhm — this call may be re—” Renzo Bahala, a customer service agent for …

AI is making Philippine call center work more efficient, for better and worse Read More

Amazon launched a program for Indian handicrafts. Local artisans say it’s not working

01/11/2024 - Leave a Comment

When Shakil Khatri first heard about Amazon Karigar in 2018, he thought it might be what he had been looking for. Khatri, a sixth-generation artisan, is one of the few remaining batik …

Amazon launched a program for Indian handicrafts. Local artisans say it’s not working Read More

OpenAI will fall the hardest when the AI bubble bursts, analyst says

10/10/2024 - Leave a Comment

OpenAI is now worth more than people were expecting. Wednesday, the artificial intelligence startup announced it had completed a $6.6 billion funding round, valuing it at $157 billion. The ChatGPT-maker’s raise is the …

OpenAI will fall the hardest when the AI bubble bursts, analyst says Read More

Apple manufacturers moved from China to Vietnam. Now they’re desperate for workers

05/10/202407/11/2024 - Leave a Comment

For Apple suppliers in Vietnam, the end of summer is recruitment season. In the months ahead of the busy holiday shopping rush, companies like Luxshare and Foxconn try to fill …

Apple manufacturers moved from China to Vietnam. Now they’re desperate for workers Read More

Artificially safe or really sorry

27/09/2024 - Leave a Comment

Bronwyn Howell asks: where artificial intelligence is as capricious as humans, how do you make rules that govern its risk? The 2023 USA Executive Order on the Safe, Secure, and …

Artificially safe or really sorry Read More

Britain’s £1 billion chip investment at risk as Reeves tightens the belt

10/08/2024 - Leave a Comment

LONDON — Last May, Britain’s government promised to back British firms with £1 billion to “secure world leading positions in the new semiconductor technologies of the future.” One year and …

Britain’s £1 billion chip investment at risk as Reeves tightens the belt Read More

Indonesian fishermen are using a government AI tool to find their daily catch

10/08/2024 - Leave a Comment

For more than 16 years, Indonesian fisherman Dedi Arianto relied largely on his instinct as he ventured out into the Java Sea every day on his boat. But he could …

Indonesian fishermen are using a government AI tool to find their daily catch Read More

Nigeria’s economic crisis is fueling a stunt philanthropy boom

02/08/2024 - Leave a Comment

One warm morning in May, Akinyemi Omotayo, 26, strolled into a market in a low-income neighborhood of Lagos, approached two women selling red peppers, and bought their entire stock. Even …

Nigeria’s economic crisis is fueling a stunt philanthropy boom Read More

How Microsoft and the UAE got caught in the crossfire of the U.S.-China tech war

11/07/2024 - Leave a Comment

Amid the ongoing U.S.-China tech rivalry, high-stakes stories are happening beyond either  country’s borders. I’m particularly interested in how a decoupling of U.S. and Chinese technology partnerships and supply chains …

How Microsoft and the UAE got caught in the crossfire of the U.S.-China tech war Read More

Amazon Is Holding Special Union-Busting Seminars for Workers

11/05/2024 - Leave a Comment

Amazon union busters are threatening workers with the loss of their jobs if they unionise. At the vast warehouse in Coventry, known as BHX4, workers have been battling for close …

Amazon Is Holding Special Union-Busting Seminars for Workers Read More

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